Refund and Returns Policy

Return Period:

Our return policy lasts 15 days from the date of purchase. If 15 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.

Eligibility for Returns:

To be eligible for a return, your item must meet the following conditions:

  • The item must be unused and in the same condition that you received it.
  • It must also be in the original packaging.
  • A receipt or proof of purchase is required to complete your return.

Please do not send your purchase back to the manufacturer.

Partial Refunds (if applicable):

Partial refunds may be granted in the following cases:

  • Items that are not in their original condition, damaged, or missing parts for reasons not due to our error.
  • Items returned more than 30 days after delivery.

Refund Process:

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also inform you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will be applied automatically to your original method of payment within a certain number of days.

Late or Missing Refunds:

If you haven’t received a refund yet, please:

  1. Check your bank account again.
  2. Contact your credit card company—it may take some time before your refund is officially posted.
  3. Contact your bank—processing time can vary.

If you’ve done all of this and still haven’t received your refund, please contact us at contact.shirteeholic@gmail.com.

Sale Items (if applicable):

Only regular-priced items may be refunded. Unfortunately, sale items cannot be refunded.

Exchanges (if applicable):

We only replace items if they are defective or damaged. If you need to exchange it for the same item, email us at contact.shirteeholic@gmail.com and send your item to:

2630 Co Hwy 22, Richfield Springs, NY, 13439, United States

Gifts:

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift, or the gift giver had the order shipped to themselves to give to you later, the refund will be sent to the gift giver.

Shipping:

To return your product, mail it to:

2630 Co Hwy 22, Richfield Springs, NY, 13439, United States

  • You will be responsible for paying your own shipping costs. Shipping costs are non-refundable.
  • If you receive a refund, the cost of return shipping will be deducted from your refund.
  • Depending on your location, the time it may take for your exchanged product to reach you may vary.
  • For items over $75, we recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.